Legal Document
Shipping and Delivery Policy
Last updated: January 15, 2025
Digital Product Delivery
Becodewala specializes in digital products including source code, templates, tutorials, and educational resources. All our products are delivered electronically.
What We Deliver
- Source code files and templates
- PDF guides and documentation
- Video tutorial access links
- Digital certificates and resources
- Access to premium content areas
Delivery Process
Immediate Delivery
Most digital products are delivered instantly upon successful payment:
- Download links sent to your email immediately
- Access granted to premium content areas
- Account dashboard updated with purchase history
- Confirmation email with order details
Delivery Timeline
- Standard Digital Products: Instant delivery (within 5 minutes)
- Custom Development: 3-7 business days
- Consultation Services: Scheduled as per agreement
- Course Access: Immediate upon payment confirmation
Delivery Methods
Email Delivery
Primary delivery method for all digital products:
- Download links sent to registered email address
- Links valid for 30 days from purchase date
- Multiple download attempts allowed
- Backup links provided if needed
Account Dashboard
Access your purchases through your account:
- Login to view all purchased products
- Re-download products anytime
- Access to product updates
- Purchase history and receipts
Geographic Coverage
Our digital products are available worldwide:
- Global delivery via email and online access
- No geographic restrictions for digital products
- 24/7 access to purchased content
- Multi-device compatibility
Delivery Issues
Common Issues and Solutions
- Email not received: Check spam/junk folder, contact support
- Download link expired: Contact support for new link
- File corruption: Re-download or request new link
- Access issues: Verify account login and payment status
Support Response Time
- Email support: Within 24 hours
- Technical issues: Within 12 hours
- Urgent delivery problems: Within 6 hours
- Weekend support: Limited, resolved by Monday
Product Updates
Lifetime Updates
Many of our products include lifetime updates:
- Automatic notification of product updates
- Free access to improved versions
- Bug fixes and security updates included
- New features added at no extra cost
Technical Requirements
System Requirements
To access our digital products, you need:
- Stable internet connection for download
- Modern web browser (Chrome, Firefox, Safari, Edge)
- Email access for delivery notifications
- Appropriate software to open files (code editor, PDF reader, etc.)
Intellectual Property
Usage Rights
Upon delivery, you receive:
- Personal and commercial usage rights
- Right to modify and customize
- No redistribution or resale rights
- Attribution requirements as specified
Contact for Delivery Issues
If you experience any delivery issues:
- Email: becodewala@gmail.com
- Subject Line: "Delivery Issue - Order #[Your Order Number]"
- Include: Order details, payment confirmation, and issue description
Force Majeure
Delivery may be delayed due to circumstances beyond our control including but not limited to:
- Server maintenance or technical issues
- Internet service provider problems
- Payment gateway delays
- Natural disasters or emergencies