Legal Document

Shipping and Delivery Policy

Last updated: January 15, 2025

Digital Product Delivery

Becodewala specializes in digital products including source code, templates, tutorials, and educational resources. All our products are delivered electronically.

What We Deliver

  • Source code files and templates
  • PDF guides and documentation
  • Video tutorial access links
  • Digital certificates and resources
  • Access to premium content areas

Delivery Process

Immediate Delivery

Most digital products are delivered instantly upon successful payment:

  • Download links sent to your email immediately
  • Access granted to premium content areas
  • Account dashboard updated with purchase history
  • Confirmation email with order details

Delivery Timeline

  • Standard Digital Products: Instant delivery (within 5 minutes)
  • Custom Development: 3-7 business days
  • Consultation Services: Scheduled as per agreement
  • Course Access: Immediate upon payment confirmation

Delivery Methods

Email Delivery

Primary delivery method for all digital products:

  • Download links sent to registered email address
  • Links valid for 30 days from purchase date
  • Multiple download attempts allowed
  • Backup links provided if needed

Account Dashboard

Access your purchases through your account:

  • Login to view all purchased products
  • Re-download products anytime
  • Access to product updates
  • Purchase history and receipts

Geographic Coverage

Our digital products are available worldwide:

  • Global delivery via email and online access
  • No geographic restrictions for digital products
  • 24/7 access to purchased content
  • Multi-device compatibility

Delivery Issues

Common Issues and Solutions

  • Email not received: Check spam/junk folder, contact support
  • Download link expired: Contact support for new link
  • File corruption: Re-download or request new link
  • Access issues: Verify account login and payment status

Support Response Time

  • Email support: Within 24 hours
  • Technical issues: Within 12 hours
  • Urgent delivery problems: Within 6 hours
  • Weekend support: Limited, resolved by Monday

Product Updates

Lifetime Updates

Many of our products include lifetime updates:

  • Automatic notification of product updates
  • Free access to improved versions
  • Bug fixes and security updates included
  • New features added at no extra cost

Technical Requirements

System Requirements

To access our digital products, you need:

  • Stable internet connection for download
  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Email access for delivery notifications
  • Appropriate software to open files (code editor, PDF reader, etc.)

Intellectual Property

Usage Rights

Upon delivery, you receive:

  • Personal and commercial usage rights
  • Right to modify and customize
  • No redistribution or resale rights
  • Attribution requirements as specified

Contact for Delivery Issues

If you experience any delivery issues:

  • Email: becodewala@gmail.com
  • Subject Line: "Delivery Issue - Order #[Your Order Number]"
  • Include: Order details, payment confirmation, and issue description

Force Majeure

Delivery may be delayed due to circumstances beyond our control including but not limited to:

  • Server maintenance or technical issues
  • Internet service provider problems
  • Payment gateway delays
  • Natural disasters or emergencies